What changed

Recent corrections to articles on AutoBiz Tools after publication. The most recently corrected articles come first; full correction notes stay under each article.

5 recent corrections across 3 articles.

  1. Is Automating It Worth It? Break-Even Time and When a Subscription Pays for Itself

    The two break-even figures are the article's own arithmetic, not figures on the lab page: they now say so and show the multiplication, and no longer cite [1] for them.

  2. Does an AI support tool pay for itself? Count the agent hours

    Added a published price for comparison: Intercom lists its Fin AI agent at $0.99 per outcome (read 1 November 2026), at which the example's net saving would fall to about $2,896 a month. The $150 per 1,000 tickets stays a labelled example; the wage is the BLS May 2025 median.

    2 earlier corrections in this list

    1. Headline changed from a generic template to what the article works out: whether an AI support tool pays for itself in agent hours.

      Headline was Selecting the Best AI Customer Service Tool for Your Needs

    2. The wage was out of date and the savings were miscounted: at the current BLS median of $21.53 an hour (May 2025), the example's tickets cost about $6,315 a month and automation frees about $4,190 of agent time after the tool's cost, if paid hours actually fall. The tool price is an example, not a quoted rate, and the sources now link to BLS.

  3. Does an AI receptionist pay for itself? Count your missed calls

    The example's 37 calls are missed calls the AI answers; about 11 of them become booked jobs, which is where the 1,100 comes from.